Enterprise Offerings
Knownext Inc. provides enterprise support, integration services, and deployment packages for organizations deploying TrustGraph in production environments.
Business / Standard Support Business-hours coverage with defined SLAs for response and resolution, priority access to bug fixes, and quarterly review calls
Enterprise / Mission-Critical Support 24/7 coverage with aggressive SLAs, dedicated technical account manager, proactive monitoring assistance, and priority feature requests
Data & Ontology Integration Custom connectors for your enterprise data sources, ontology design workshops, and knowledge graph schema optimization for your domain
Platform & Agent Integration Integration with existing enterprise systems, custom agent workflow development, and API gateway configuration for your security requirements
Infrastructure Assessment Architecture review, capacity planning, and performance optimization tailored to your deployment environment
Tailored Deployment Automation Infrastructure-as-code packages customized for your cloud provider, security policies, and compliance requirements
Security Hardening Pre-configured security controls, network policies, and authentication integration aligned with your enterprise standards
Continuous Compatibility Testing Your custom deployment package included in our regular e2e test pipeline, ensuring you stay current with the latest TrustGraph releases
Continuous E2E Testing Your specific deployment configuration included in our regular end-to-end test suites, ensuring compatibility with each release
Early Warning Notifications Advance notice of breaking changes, deprecations, or issues that may affect your deployment before they reach production
Compatibility Reports Regular validation reports confirming your deployment passes all integration and regression tests
Roadmap Influence Input into TrustGraph's product roadmap, priority consideration for feature requests, and early access to beta features
Joint Development Collaborative development of custom capabilities, with options for contribution back to the open-source project
Training & Enablement Custom training programs for your engineering and operations teams, from fundamentals to advanced agent development
Contact
For enterprise inquiries, email sales@knownext.io, visit knownext.io, or join the TrustGraph Discord to discuss your requirements.